Birth Stories & Testimonials
There is such power in the sharing of stories. Be inspired by others and see what you can do too.
Stories have a powerful effect over us. They can scare or create worry and dread. Something we are unfortunately so familiar with when it comes to what we hear about pregnancy and birth. But. Stories can also inspire. They can build confidence, light a spark of excitement and teach us what we are capable of. Stories create courage and the images they create help us to visualise what our future experiences can look like. These birth stories and testimonials are not just wonderful experiences of people that I have supported in some way, they are inspiration for you and your own birth.
Birth stories from Hypnobirthing and Doula clients:
Natalie, Tom and their baby son
“Wanted to let you know our little baby boy arrived on Wednesday 24th last week. We had an amazing unassisted home birth after a very quick 2 hour labour. Midwives were called but didn’t manage to arrive on time, so it was just Tom and I. We got to have a precious few minutes with just the three of us before the paramedics arrived to check all was well.
I did actually have to go in for CTG monitoring on my due date as I’d declined the induction. They had to do two runs as the first one ‘didn’t meet the criteria’, although they couldn’t really explain much or why at the time. Second run was fine, and my gut instinct told me that baby was fine (and was just sleeping for most of the first session!) but nonetheless it did add to ‘pressure’ of being induced vs waiting for spontaneous labour.
So glad I refused the advice of a sweep and induction on my ‘due date’ which was the 23rd. I’m still amazed by what our bodies are capable of when left to our own devices!
Thanks again for your time and hypnobirthing session – i’ve no doubt hypnobirthing played a key role in how calm we were as the birth unfolded.”
Melissa, Jack and baby Emilia
“I just wanted to say THANK YOU. What a happy birth story and it’s all thanks to you. My waters went at 6am on Tuesday morning. I came to Burnley to be checked and they let me go home for 24 hours to let things progress naturally. 24 hours passed and nothing changed. Usually they induce at this point but because all was well with the baby and me I asked for 24 hours more. I went home and tried all the ways I knew to release oxytocin but not much changed. On Wednesday I booked in at 8am on triage. I’d been told that because it had been over 24 hours since my waters had broken (50 actually!) that I would be on the birth suite under the guidance of doctors and midwives. I felt so disappointed. I didn’t want an induction, I wanted a natural water birth. They checked me and said I was only 1cm. They gave me a sweep and asked about the pessary. It all happened fast but I agreed. All of this whilst Jack waited in the car. I was scared.
They admitted me to the ward at 10:30am and said if things hadn’t progressed by 9pm then they would put me on the oxytocin drip. I knew I didn’t want this so I listened to my body and got in the zone. I listened to your affirmations. I visualised and meditated. As the day passed, the surges grew stronger and I timed them. The midwife examined me and said the surges were close enough to go over to the birth suite. I was so happy because Jack could come and join me. He arrived around 4pm.
My amazing midwife Gemma explained that she was going to break my remaining waters. From then on things started to ramp up and still I was breathing through this and the surges using Hypnobirthing. As the surges got stronger and stronger and lasted longer I asked for gas and air but only used it for a few of the surges. Because of the time since my original waters had broken I had to be constantly monitored. This time I was vocal and said I’d like to be mobile as I knew upright and forward are the positions to optimize birth. Gemma was amazing and sorted this out for me. As soon as I was upright the contractions came fast and hard. Gemma knew how important the water birth was to me and said let’s run the pool. When I got in I couldn’t have been happier. Jack was there by my side ready with his words and tickles and the gas and air. The whole time I visualized my uterus contracting up and breathed through them. I knew and understood that my body was doing the right thing for me and our baby.
I was so in the Hypnobirthing zone at this point and I could feel my body turn from up contractions to wanting to push. I told Gemma I think things had changed and calmly knew to switch to J breathing. I just knew she was coming. I let my body do what it needed and assisted with getting as much air down through breathing and relaxing. Gemma was writing my notes and handing over to the 8 o’clock staff, I said she’s coming. I don’t think anyone believed me but I knew it. At 8pm during the NHS clap I did my first J breath allowing my body to do what it wanted. Three pushes in total and she was born calmly into the water at 8:11pm.
It was the most euphoric moment of my life. I felt amazing!!!!!! She swam under me and when I picked her up the cord was round her neck but the midwives sorted this so quickly. We then got skin to skin. No rushing to weigh, delayed cord clamping and took photographs too. I needed stitches and that was done whilst Jack had his skin to skin. The midwives commented on how amazing it was to witness. One even said it was one of the nicest births she had ever seen and it made her emotional Gemma stayed passed her shift to help and watch. Without Hypnobirthing or your advice and the trauma reset work I know it would have been so different. But I used everything you taught me. I remained in control, calm and the breathing and affirmations made it what it was. I was telling Jack after I did it that I did it with my Up and J breathing and the midwives were fascinated and said I’d done amazingly well. I didn’t even have a paracetamol.
So thank you so much from the bottom of my heart because if I’d never have met you who knows where the fear of all those birth challenges would have taken me. Thank you for teaching Jack too because he was just amazing!! To say I’m proud and feeling like a warrior right now is an understatement.”
Carla, Rob and twin babies Cora and Alfie
“I wanted to say thank you so much for all your support during my pregnancy and birth. I had such a good experience! I ended up having a C-section due to the lower baby being footling breech. However, I went into labour naturally which I was soooo happy about. I was already in hospital being monitored with signs of pre-eclampsia. I got to 6cm dilated coping with just the breathing techniques and I knew straight away that my waters had broken. I was so calm and excited! I also felt in control which was an amazing feeling. Another thing I found interesting was I never once used the word pain. I kept saying that I could feel pressure but no pain. The birth was quite honestly amazing and it made me want to do it again!”
Charina, James and baby Iris
“I used self-taught hypnobirthing techniques to birth my first baby and had a wonderful, empowering experience. My friend recommended Meg as I was intrigued to find out more… and I certainly did! From initial contact with Meg, she has been with me every step of the way. From discussing intimate matters related to my last birth to reassuring me at 41 weeks to even supporting me in my fourth trimester. I can’t thank Meg enough for giving me the tools and confidence to birth my baby in the way I did.
We decided to opt for a home birth after many discussions with Meg, my partner and the midwife. Our decision was based on knowing the Hypnobirthing principals about birthing in a safe, familiar place in a dimly lit, quiet space.
I started labour around 5.30pm in Sainsbury’s whilst packing my shopping! When we arrived at home, I had a bath and played my relaxation track whilst James set up the living room with candles, fairy lights and my diffuser (with lavender, citrus and frankincense). After a short massage using oil with lavender, clary sage and jasmine, I felt relaxed and confident.
The midwife arrived at 12am. After a quick examination, I was 3cm, with my cervix still far back. So I thought I still had a while to go… but I felt happy and met each surge calmly whilst I sat on my ball.
Whilst the midwife wrote up notes, I moved to a high back chair and listened to my positive affirmations. Each surge was getting stronger and I didn’t have much time to rest in between each one.
It was decided that we needed to start to fill up my birth pool. My body started going into shock so I began to shake; I felt cold but I was sweating. I drank plenty of water, which meant I was emptying my bladder regularly, which encouraged the surges to come quickly. My waters soon broke and I felt the need to ‘push’ straight away. Walking to the birth pool, which was still being filled, I knew baby was coming!
I needed to regain focus if I wanted the birth I always imagined. As soon as I got in the pool, baby was ready to enter the world… and SHE did! The joy, relief, comfort… just felt magical. I did it! I had my home birth, I had no drugs, I did it how I wanted to do it. On reflection, I wish I got in the pool earlier and used it as a comfort measure.
We waited for the cord to finish pulsing before it was cut. We stayed in the pool for a while and just embraced the cuddles and baby cries! After cutting the cord, James and my mum had cuddles whilst I waddled to the sofa to birth my placenta. She latched on straight away, releasing all those oxytocin and endorphins, encouraging the placenta to come.
The next few days we spent as a family, nesting in our newborn baby bubble.”
Karen, Lachlan and baby Jamie
“We got hold of Meg at about 01:45 and she was here by 02:15. Things started to increase in speed from then as my body relaxed as soon as Meg’s calming presence entered the room. After calling the birth centre to ask them to send someone out Meg tried some rebozo sifting. It instantly improved baby’s position and boom! My waters went with a gush. I was then eager to get in the pool and sure enough after jumping in things progressed VERY quickly. Meg helped immensely by applying deep pressure on my back through the surges. And she and my husband worked beautifully together reassuring me that I was safe and helping me to maintain surge breathing and peace. The midwife calmly watched from a distance and gently completed the odd observation as and when.
Having Meg in the room was wonderful. She had done a hypno refresher course with us and it was like being in a hard exam at school but being able to talk to your tutor for “cheat tips” throughout!
A very short time later my baby arrived in the pool at 04:41 after 2 pushes.
After birthing the placenta, drying off and getting into my own bed my Mum, hubby and Meg took it in turns to be with me while they cracked on with the clean up operation. Meg and Mum were an efficient team to behold and the room was soon spotless!!!
Home birthing with a doula was probably the most empowering thing I have ever done. The high I felt afterwards was indescribable.”
Lorraine, Iain and baby Jack
“I was 41 weeks but everything was natural, I managed to get pretty much what I wanted and what I wrote on the paper in our first taster session – calm, content, informed! Thanks to you I managed to stay at home until 7cm, the midwives were amazed. Unfortunately I lost my way a little bit when I got to the final bit and after shooting him out ended up in theatre but it was well worth it for this little man. We’re both doing well and all recovered. I can’t thank you enough for your help and the hypnobirthing sessions. I was an anxious mess about pregnancy and labour when I first came to you and I hated speaking to people, about especially other women, on the fear of being judged. Now I can’t believe what a miracle the whole process is and I do feel bad that men aren’t as fabulous as we are and will never be able to experience carrying and birthing a child. Iain found the course just as helpful and I think it helped him relax on the day. He knew what terminology to expect, what should happen, what to do when, he got the contraction app you mentioned and kept track of everything. Although we went to the ante natal classes your course was a lot more useful, informative and relatable than those, particularly in relation to pregnancy and labour. I’m sure I’ll be booking back in for a refresher for baby number 2!”
Felicity, David and baby Arya
“Our whole birthing experience was really positive and I have to thank you personally for teaching us about hypnobirthing. I had no worries about the birth beforehand and went into it so knowledgeable that I felt confident in myself. When my labour started I was unsure I was even in labour. I put the call into the hospital and they said pop over we will check you and rebook you back in for tomorrow morning. So off I went and when I got there, they carried out my examination and the nurse shouted “You’re 6cm! Blimey we best get you ready.” The nurse was so surprised she said to her colleagues “there’s a lady in who doesn’t even look like she’s in labour.
To be honest I felt with all the techniques and breathing exercises I had learnt during our classes this really helped me managed the birth in a positive, relaxed and calming environment. The midwives were very supportive of my birthing plan and that made me feel a little in control even though I was realistic that some things might not go to plan. Having the knowledge and understanding things may take a different route does help you prepare better. You helped us prepare for that.
Thank you so much and we would like to wish you all the best in teaching the world about hypnobirthing.”
Emma, Peter and baby Evelyn
“After completing the group course with Meg in the lead up to my daughter’s birth I was excited, never really fearful or anxious. I knew it wasn’t going to be pain free but I was looking forward to the experience, putting into practice all the techniques I’d learned and finally getting to meet my little one.
As I hit my due date I had lots of little signs that suggested it wouldn’t be long and I used this time to relax and sleep as much as possible in preparation for the birth. I had a long latent stage, with 2 nights of surges between 4-7 minutes apart. My rainbow relaxation helped me to stay calm and even nap in between, and on the first night of gentle surges (as excited as I was) I didn’t even wake my husband, I just quietly relaxed and micro napped when possible.
I spent 4 hours in the pool at one stage and even though this was when my surges were at their most intense and only a minute or two apart, I absolutely loved it. I was so happy and peaceful just floating around with my earphones in listening to affirmations, lavender drops on my bikini top and gentle encouragement from my birth partners.
During the 3rd day/night I refused intervention for as long as possible, I was happy to stay patient in order to achieve the natural delivery I’d dreamt of. However it eventually became clear that I would need some help and just kept reminding myself to stay calm and positive no matter what path my birth took. We know now that the baby was in an awkward position and I was never destined for a natural delivery, but at every turn I called upon the same techniques to keep me calm, focused and positive.
We eventually ended up in theatre prepped for a Caesarean. I could see that my husband looked worried and yet I was still so calm. I reassured him all was fine and reminded him that this was a time to be excited as our journey was about to be complete and we were seconds away from becoming parents. It all happened quite quickly and before I knew it I was looking up at her, she was perfect! She settled very quickly on my chest and has been very calm and content ever since.
The moment I saw her was the greatest moment of my life. It really didn’t matter which way she arrived. I was just so grateful that I was alert, calm and focused enough to take it all in. I even managed to capture some photographs of my own from the theatre table. I can treasure those images of daddy’s first glances and him cutting the cord.
As challenging as it was I look back on it all fondly, without any negativity. It is my birth story and I’m proud of it and what we achieved.”
Carol-Anne, Dom and baby Seth
“I am so glad that I met Meg at the Bumps, Birth and Beyond event. I had never heard of hypnobirthing but as my close friend (who was 16 weeks ahead of me in her pregnancy) talked about being in control during her labour and birth, about making informed choices, I knew this was what I wanted. As a person, I like routine, I like to know what is going to happen, when it’s going to happen and how it’s going to happen; I don’t like surprises and I like to be in control. I am a control ‘freak’ and hate it when things are out of my control. I like to know my options and have to plan things meticulously and be prepared. From our early pregnancy days I knew exactly what kind of birth I wanted – calm and peaceful and beautiful, just the same as when my sister birthed my beautiful nephew and niece. However, I am also the worlds worst worrier and negativity always tries to wheedle its way into my thought processes – the what ifs…
Labour isn’t something that you can control, it isn’t predictable, it is a force of nature and not something that can’t be relied upon – these were the messages you get from other people’s birth stories and it’s enough to worry even the calmest of people.
We attended the hypnobirthing course with Meg for 5 weeks and learnt the techniques for relaxation, pain relief, we learnt about being in control, what to expect, choices and decisions that were ours to make before, during and after the birth. The information we learnt gave us a voice. We learnt about how the female body is designed to birth babies naturally and that intervention was not necessary. It was possible to be in control and have the birth we wanted.
As first time parents we found Meg to be an invaluable source of positive information, she also became a friend. We learnt more from her about pregnancy, labour and birth than we did at the antenatal classes and felt prepared for the birth of our son.
When labour started, we used the relaxation techniques, the surge breathing, the positive affirmations – we had a long early labour, we spent time together, breathing calmly, we walked along the canal, enjoyed relaxation techniques together and managed the surges together. We were in control. Hypnobirthing had also prepared my husband and he knew what to expect and how to help me. After 25 hours of calm early labour, active labour began and we were able to enjoy the water birth we had planned. I was able to make choices that led to the natural water birth that I had dreamed of and our son was born 7 hours later. Labour was not the easiest experience I have ever had, but I was in control, made the decisions that worked for me and had the most beautiful natural birth.
I know that without the tools that Meg equipped us with, I would have panicked, worried and I’m pretty sure the midwives would have intervened to ‘help’ me birth our baby. I received our baby boy, Seth, in the water on 14th January at 06:35 and we’d gotten everything we wanted from our birth experience. Thank you Meg.”
Steff, Chris and baby Petra-Joy
“Prior to the birth I did lots of relaxation and breathing practice. I was determined that our baby would have a gentle birth and I did my best to make sure I was relaxed for her coming into the world. The Doctors and midwives were fantastic – they had our Hypnobirthing Preferences sheet and although, in the end, we had to deviate from some of what we would have ideally liked, the midwife made sure we would be able to achieve as much as possible – so she kept the room really calm and relaxing, with some soft music on; she talked us through all the things we could STILL do for our baby, even if I had to have a C-section – Chris could be there; we could see our baby come into the world; it would be calm; Chris could be with us and with the baby as soon as she was born; the baby would have delayed cord clamping and skin to skin contact straight away with me, or Chris if for some reason I was unable to do this. We knew that if the baby had to be born in this way we were still doing everything we could to make sure she had a gentle birth.
Despite PJ’s birth going in a different direction than we’d hoped for, I still really enjoyed it. It was good to be able to approach decisions together calmly and rationally… But I have Meg to thank for that. It was the philosophy of Hypnobirthing that helped us both stay calm and focused; to ask the questions and make the decisions. Chris was more than amazing. I think I would have gone to pieces without him. He was a rock and a guide and so many other things that day. There actually aren’t enough words to explain how knowing he was looking after us all brought me such peace of mind, calm and focus.
I love Hypnobirthing and it has merged now with all the other things that I do and is more of a ‘way of life’ now, rather than something to do with ‘just’ birthing.”
Lisa, Anthony and baby Gabriella
“My husband and I decided to complete a private hypnobirthing course in my third trimester and we were so pleased we decided to do this. Meg came to our home and sessions felt really relaxed – we felt comfortable with Meg instantly. I was quite anxious about how the birth may go and whilst I had wanted a home birth I felt unsure if I could do this – the course helped me feel more relaxed and confident and we decided we would like a home birth. My husband had been unsure about it but after the first session he was sold on hypnobirthing and said he found the course so helpful and interesting and it made him feel so much more confident in approaching the birth of our baby. It was nice to hear him explain to people and be such an advocate of home births and hypnobirthing, as he had previously felt the need for us to be in hospital. We did hope for a home birth but due to needing to be induced early at just after 37 weeks we ended up in hospital. Meg was so helpful and supportive in helping us think through the process and how to make it work for us. Her support was invaluable and I don’t think I would have been able to approach the birth with the calm that I did without the course and the support and reassurance we received from Meg.
I think with being in hospital for the birth hypnobirthing became even more of a help as it enabled me to stay calm and feel more in control of the situation and the decision making process. I think for me our birth may have felt a stressful experience had it not been for us doing hypnobirthing – it helped me in the whole approach to birth – not just with the birth itself but for the appointments/scans and interactions with medical professionals. It helped me to reframe and stay positive and helped us to have a positive birth that we felt part of rather than feeling it was being done to us. I feel that everyone would benefit from doing a hypnobirthing course in preparation for the birth of a baby – it just makes so much sense! Thanks Meg! “
Testimonials from Hypnobirthing, Doula, Postnatal Massage and birth trauma recovery clients:
Sarah and Tom
“Firstly I want to thank you for being a part of our journey. Before getting in contact with you I was so nervous and anxious about birth and pregnancy I didn’t know how I was going to get through it. Hyonobirthing is something I have always been interested in but not really understood what it is or how it helps. Now I tell all my pregnant friends who are nervous to give it a go. After each session Tom couldn’t believe how different my attitude towards birth was and how confidence would grow a little each week. I have always wanted to give birth at the birth centre but after my first labour and with personal issues I didn’t think it would ever be a choice or that I would be brave enough. You have shown me how it’s not about being brave but trusting your body knows what to do and the ability to make your own surroundings calm and personal. I feel confident about birth and I have you to thank xx.”
Mary, Daniel and baby Grace
“Thank you to Meg for her Hypnobirthing guidance. It was the reason I arrived at the birthing centre to surprise everyone that I was already 9cm dilated on just breathing at home! My progression at home without pain relief is completely down to the Hypnobirthing breathing techniques and understanding and trusting what your body is doing. Totally recommend giving it a try to any expectant Mums. Thank you again!”
“I met Meg through a hypnobirthing course. The course alone helped me massively in preparing for my second child’s birth. I am currently 37 weeks and playing the waiting game.
With my first child the birth was long and terrifying and I ended up needing intervention after 29 hours. Reflecting on this birth I was very naive due to my own lack of knowledge about the process of birth and the options available during birth. Words like episiotomy hadn’t even entered my vocabulary until that was happening to me. I never even considered that the hardest part of birth would be the many months of recovery after it.
Fast forward to now and after hypnobirthing I feel empowered and knowledgeable. After speaking to Meg I found out a bit more about the birth/trauma rewind sessions and I knew it was something that could only help me. I was right.
At the start of this pregnancy I was having panic attacks, flashbacks and waking up in a cold sweat thinking about how this birth could be like my first born’s. Working through the event of his birth and what happened, and working with the memories and emotions surrounding this has really helped me to process how I was feeling. This, with the hypnobirthing course, has helped me to prepare for the upcoming birth and instead of feeling a blind panic, I am writing this feeling calm, excited, empowered and in control. I know if things go to plan that’s amazing and if they don’t I will have the tools I need to respond.
I can’t recommend this enough to any of my pregnant friends. I feel this should be taught at antenatal classes as a compulsory component of the course. Everyone needs a Meg in their life!”
Michelle and Shaun
“Thank you so much for all your support during this course. We’re thrilled that we found out about you online and grateful for everything you have taught us. In such a short space of time our mindsets have completely changed for the better and we are more confident and simply excited to meet our baby.”
Shelley, Tom and baby Ted
“Thanks for your help and advice. I can’t tell you the difference it has made. Ted’s birth was one of the best days of my life and I never thought I would be able to say that! The first two weeks have been so relaxed and happy and I 100% put that down to a positive birth. What you do makes a real difference and we will be eternally grateful!”
Lauren, Simon and baby Arthur
“Little Arthur came into the world following a fantastic birth experience, all down to the hypnobirthing techniques you taught us. We can’t thank you enough, not only for the tools during birth but in helping with decision making during pregnancy.”
Nicola, Vinnie and baby Ethan
“Hypnobirthing taught me to keep calm and take my time to come round to all eventualities and remain calm. I took lots of lavender and home comforts (even face masks to block out the outside world). When I needed an epidural so that I could have the drip, it helped me remain calm. It turns out the epidural and drip sped things up enough to avoid the c section, and it ended up being my perfect birth after all.”
Amy, Chris and baby Joseph
“Meg, from the minute I met you hypnobirthing and your advice has helped me everyday to grow stronger, combat anxiety, birth my baby and even manage the examinations after.
I admit I was doubtful that I would be able to switch off my over active brain but when it came to it, I naturally zoned out, ignored everyone and Chris spoke for us. He was amazing at holding my space and guiding me through it. The midwives were in shock too!
During your course, I went from being anxious and scared to informed and empowered. Our birth was such a magical and special event. I can’t thank you enough for helping us through the journey and appreciate all the extra, personalised support that you have given me.”
Katherine, Kyle and baby Elijah
“Before my pregnancy I had heard wonderful things about Hypnobirthing and therefore I knew this method of birthing was for me. My husband, Mum and I attended these sessions with Meg and throughout all 5 classes we developed an extensive education in birthing calmly and naturally, and I felt empowered in my ability to make my own choices about the way I wanted my birth to go. I’ve met very few people who describe their labour and birth as ‘wonderful’ or ‘amazing’ but these are words I now use to describe my own experience! Using the relaxing methods, which I had been practicing since our classes, I breathed my way through each of my surges and quickly and calmly welcomed my gorgeous baby into the world. Meg gave me such confidence in knowing my body’s ability to naturally birth my baby, and also taught my mum and husband perfectly how to support me in this goal too. I had envisioned the perfect birth for my son, and through Hypnobirthing I got what I wished for. I will forever look back at my son’s birthing day with joy, pride and amazement, and I thank Meg for that, and Hypnobirthing!”
Rachel, Michael and baby Ethan
“Both myself and my partner decided to undertake a Hypno-birthing course in order to prepare for the arrival of our first baby and after meeting Megan thought she would be great to help us to understand the techniques. She provided us both with some solid techniques to assist with relaxation, and helped us as a couple and first time parents, understand our roles through the labour and in the first few days afterwards. Personally I am quite an anxious person and like to feel in control or know what is coming, alongside this my partner was becoming a first time father. Therefore Hypnobirthing provided both of us with common ground and understanding of what to expect, how to manage the stages of birth and stay calm, as well as welcoming our little baby into the world in the most positive and stress free way as possible. After completing the training with Megan we both felt prepared and ready for the labour and totally grounded as to how to manage the birthing process and stay focused as well as relaxed. I can’t recommend both Hypnobirthing and Megan enough, I would do it again no question and it was a lovely experience to share as a couple and prepare us to become a family.”
Nicky, Matt and baby Calvin
“Thank you so much for guiding and supporting me through my third trimester with Calvin and giving me the tools and techniques to keep my mind and body relaxed and calm during labour and beyond. I will always draw on what I have learned.”
AJ, Oliver and baby Freddie
“A huge thank you to you for all you did to help us through our Hypnobirthing course. Not only did we have a lovely time getting to know you, but we had such a fantastic experience and learnt so much along the way. I can honestly say without your help we would have dreaded the whole process but instead w felt calm and very excited.
Although we ended up with a birth slightly different to what we planned we still gained greatly from the course and we appreciate all the help you’ve given us, we couldn’t have done it without you!”
Gemma, Marek and baby Effie
“Thank you for making Marek and I feel so at ease during the Hypnobirthing course. We have found it so valuable and will definitely be recommending you to others. It’s also appreciated that you are continuing to offer support and advice with the extra session.”